UPDATED AND EDITED PER REQUEST:
Today, a temporarily (by request) unnamed site coins a new term- "Redfinned." MTV may have Punk'D, but the Real Estate industry has Redfinned. This word is an adjective used to describe the despair a buyer or seller feels when dealing with a non-responsive-call-center-operator (also known as a Redfin or McDiscount agent) who cannot return or make calls. This word is applicable to the feeling of tearing out hair when the salaried Redfin (or McDiscounter) agent does not feel that they make enough money to acknowledge buyers or sellers, rather they would prefer to read blogs, troll the malls or plaster bandit signs around the city.
The disdain for a lack of customer service was bound to be let out of the bag someday- well, here we are, June 13th, 2007- it's finally "someday."
I encourage you to use this new term (or the logo) on your own site in regard to agents (whether at Redfin or otherwise) that lack service. YOU'VE BEEN REDFINNED!!!